Last Updated: February 2025
At Ixion Make, we respect your privacy. This document explains how we handle information when you interact with our educational services for 2D game graphics in Montenegro.
We've written this in plain language because legal documents don't need to be confusing. If something's unclear, reach out to us directly.
When you sign up for courses or contact us, you share basic details like your name, email, and phone number. Sometimes we need your address if you're enrolling in programs that require official documentation.
For student portfolios and project submissions, we collect the work you create during courses. This helps us assess progress and showcase student achievements (only with your permission, of course).
Our website collects standard technical data: IP addresses, browser types, and how you navigate our site. This helps us fix technical issues and understand which course information people find most useful.
We use your information to run our educational programs effectively. This means coordinating course schedules, sending updates about classes, and providing feedback on your work.
Your contact details help us notify you about upcoming courses starting in autumn 2025 and early 2026. We might send occasional updates about new programs or changes to existing ones.
We never sell your information to third parties. Your data stays with us and is used solely for educational purposes and program administration.
Student work may be featured in portfolio showcases or used as teaching examples in future courses. We always ask permission first and credit your work appropriately.
We analyze course completion rates and student feedback to improve our programs. This data is anonymized and helps us understand what's working and what needs adjustment.
Your information is stored on secure servers with standard encryption protocols. We're a small operation, so we work with trusted service providers who maintain appropriate security measures.
Physical documents (enrollment forms, payment receipts) are kept in locked storage at our Podgorica location and destroyed securely when no longer needed.
Only staff members who need access to coordinate courses or handle administrative tasks can view your information. We don't have dozens of employees browsing through student data.
Montenegro's data protection laws give you several rights regarding your personal information. These align closely with EU standards, and we take them seriously.
You can request a copy of all information we hold about you. If something's incorrect, let us know and we'll update it promptly.
This includes course records, contact details, and any communications we've had. We'll provide this within 30 days of your request.
You can ask us to delete your information, though we might need to keep certain records for legal compliance (like financial documents for tax purposes).
Once you're no longer enrolled in courses and any legal retention periods have passed, we'll remove your data from our systems.
To exercise any of these rights, contact us at info@ixionmake.com or call +382 67 555 725. We'll respond within 30 days.
We work with a few external services to run our programs effectively. These include email providers, payment processors, and website hosting companies.
All third-party services we use have been vetted for security and compliance with data protection standards. They only access information necessary to provide their specific services.
Course payments are processed through secure banking systems in Montenegro. We don't store complete credit card information on our servers.
We use standard email services and occasionally video conferencing platforms for remote instruction. These providers have their own privacy policies that apply to data passing through their systems.
With your explicit permission, we may display student work on our website or social media channels. This helps prospective students understand what they'll learn and showcases the quality of our programs.
You decide whether your work is included. We'll always credit you properly and can remove projects from public display if you change your mind later.
Portfolio permissions are separate from course enrollment. You can participate fully in programs without having your work displayed publicly.
We review and update this policy periodically to reflect changes in our programs or legal requirements. When we make significant changes, we'll notify enrolled students directly via email.
The "Last Updated" date at the top of this page shows when we last revised this document. Check back occasionally if you're curious about updates.
If something in this policy doesn't make sense or you have specific concerns about how we handle information, just ask. We're happy to explain our practices in more detail.
You can also file a complaint with Montenegro's Agency for Personal Data Protection if you believe we've mishandled your information. We'd prefer to resolve any issues directly first, though.
For questions about this privacy policy or how we handle your information:
Email: info@ixionmake.com
Phone: +382 67 555 725
Address: Ave Marija Koljčević, 42 Novaka Miloševa, Podgorica 81000, Montenegro